Terms and Conditions

We accept Cash, Zelle, PayPal, Checks, or Direct Deposits. Any transaction fees incurred will be added to the TOTAL sales price. If paying via Check, please give us 3-5 business days for the check to clear before bird can be released to a customer. We do NOT sell unweaned babies via PayPal.

Prices of birds are subject to change depending on season and availability.

All our babies (weaned or un-weaned) are DISEASE TESTED negative for Polyomavirus (PVD), Avian Borna virus (ABV), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell. We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchases a bird(s) from us, we provide our customers with 7 days of health guarantee on birds that are weaned (eating on their own). Within the first 7 days of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to North Shore aviary within 24 hours of the exam for exchange or full refund of the bird(s). In addition, any bird(s) taken and hand-fed by customers are not qualified for any guarantee. There are no refund(s), exchanges, or another free bird(s) if a customer is unable to take care of an unweaned bird(s). If the buyer fails to have the bird(s) examined by an avian veterinarian within a 7-day period after pickup or delivery, then the buyer understands and agrees that the sale is final and there is no guarantee/refund on the bird(s) anymore. All bird(s) are sold AS IS. Re-home bird(s) is/are sold AS IS. North Shore Aviary is not responsible for any vet fees. All bird(s) should be quarantined.

Supplies (e.g. food, cages, play gyms, toys, etc.) are non-refundable and non-exchangeable.

We take care of all the flight/shipping arrangements. All you have to do is pick up your bird at your nearest airport with a Valid I.D. Simple and Safe!

We will coordinate flight times with our customers a few days in advance before the bird is shipped (weather permitting). The customer is supplied with the airline, flight number(s), air waybill number, and flight arrival time before departure. It is recommended that the customer arrives at the airport no later than the expected flight arrival time so that your bird is not waiting at the airport for any length of time.

A return call or e-mail to North Shore Aviary letting us know that the bird(s) arrived safely is greatly appreciated.

All sales are final when the birds are shipped. There are no returning bird(s). We have a 24-hour limit of notification, after delivery of the bird(s), of any death at the point of delivery, specified on the order. Immediate inspection is necessary to ensure damage didn't occur during shipping and the birds are alive at delivery. We will replace the dead bird or refund the cost of the bird one time, but not the shipping cost.

Shipping charges $185 & up nationwide + airline-approved shipping crate ($65 - $125) Any bird(s) that leaves our aviary must be paid in full before the bird(s) is shipped. We offer shipping within the U.S. We do NOT offer international shipping to any other country.

Purchases made within the state of Texas will be charged with sales tax.